A little clarity,
before you order.
How ordering works
Add your items to the cart, choose Singapore delivery or a pickup clinic, and submit your order request. The clinic confirms availability and sets aside your items before sending a payment link. Your order is confirmed for fulfilment after payment is verified.
Delivery in Singapore
The delivery fee appears at checkout before you submit your request. We send tracking details once your order is dispatched. Contact the clinic if you need to check the delivery timing before paying.
Clinic pickup
Wait for your ready-for-pickup email before visiting. Bring the collection code shown in your order details. The clinic address and collection hours appear at checkout and on your order page.
Changes, returns and refunds
Contact the clinic with your order reference to request a change, cancellation or return. If an item is damaged, incorrect or has another issue, retain its packaging and batch information so the clinic can investigate. Return eligibility is assessed by the clinic; a refund does not automatically make a returned health product suitable for resale. This does not limit your statutory rights.
Choosing a product
This shop offers reviewed OTC medicines and health essentials. Follow each product’s label, directions and warnings. If you are unsure whether a product is suitable, speak with a healthcare professional before ordering.
Contact us
Contact Digital Health for order support. Include your order reference so we can locate your request.
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